R-E-S-P-E-C-T: Find out what it means to REALTORS!

What you want
Baby, I got
What you need
Do you know I got it?
All I’m askin’
Is for a little respect when you come home (just a little bit)
Hey baby (just a little bit) when you get home

Good REALTORS® take their responsibilities seriously, love their work, take Continuing Education classes, abide by the REALTOR’S® Code of Ethics, and make every effort to respect clients, communicate with them, and meet their needs.

They’ll call or email you back quickly, and with the answers you’re seeking. They know their market well, and can give you a Comparative Market Analysis (CMA) that will educate you about the home you are interested in buying, or the market into which you’d like to list your home. They care about their clients, and look forward to working with them or a friend or family member again.

REALTORS® are self-employed. They can’t pay the bills and their kids don’t eat if they don’t make wise choices about how to spend their time, and they take that responsibility seriously, too. They don’t get paid unless and until the sale closes. That means they’re not only working to make you happy, they’re working to get paid. That can get lost in translation sometimes.

I’m about to give you all of my money
And all I’m askin’ in return, honey
Is to give me my profits
When you get home (just a, just a, just a, just a)
Yeah baby (just a, just a, just a, just a)
When you get home (just a little bit)
Yeah (just a little bit)

Respect. It’s important to you that your Real Estate Agent show you respect, and listen very carefully to your needs as a buyer or seller. They work hard to give you a detailed and relevant CMA, and work hard to negotiate the best possible deal for you.

Eventually, all Agents meet a client who has forgotten that respect is a two-way street. REALTORS® are looking for the good client, the one who communicates their needs clearly, keeps appointments, and who is honest about the purpose of contacting the REALTORS® in the first place.

Here’s what a good REALTORS® would like from you:

1. Please DO decide what your desires are before you contact a Real Estate Agent, so that you can communicate those needs clearly. If your spouse, Mom, or psychic need to be consulted, it’s wise to do that before the Realtor has listened and taken notes, not to mention before they begin the CMA and/or Marketing Plan.

2. DO expect your call or email to be returned promptly, but also understand that it may take a hour or two. While your needs are very important, you’re not the agent’s only client. You don’t want them on the phone with someone else when they’re with you, and neither do the other clients.

3. DO provide details when you contact an agent. If you need a return call, leave your phone number, if you need an email, leave your email address. If you found a home you have to see as soon as possible, tell them the address. Sounds obvious? You’d be surprised, what slips a client’s mind when they are excited or stressed.

4. Please DON’T set up appointments and fail to show up. Real Estate Agents are often busy working parents, and will understand that an occasional emergency does happen, but if they’ve committed a portion of their valuable time to you, please let them know in advance if the appointment is cancelled. DO tell them if you can’t show your home at the agreed time, hopefully with enough leeway to reasonably cancel with the potential buyer. If the dog just got sick on the rug, or the kids finger-painted walls with blueberry jam…they’d rather delay and will make another appointment for a day that works better for you AND your home!

4. DO feel free to ask to see a house you’ve seen a with a sign, REALTORS® are happy to show you any listing that interests you! Some homes are just love at first sight. But please DON’T be disappointed in the agent if it doesn’t meet your needs. A good agent is already showing you every house that conforms to what you told them was important to you!

5. DO tell your Realtor the truth, if you’re just researching, that’s ok. They may not have time this week to show you homes, but trust them with the truth. A good agent will send you a list of homes that might meet your needs that you can drive by, and will make an appointment when time is available. And if the agent is booked solid with clients who do intend to buy and will close a sale that feeds their kids and keeps their lights on, they’ll refer you to another agent who has time.

6. DO politely fire a agent if it’s not working out. Please DON’T begin working with another Realtor until the initial relationship is over, as that can create ethical problems for both agents. An excellent agent will give you the same respect. If the business relationship is not working out, they’ll tell you politely, and refer you to a better matched agent.

Share